Tagged: Soft Skills

Top 10 Soft Skills in 2020 for the Workplace

Why are soft skills critical for the workplace, in 2020 and beyond? “Humans can imagine things that never have been,” writes Dani Johnson from RedThread Research, in Udemy’s Humanizing Learning report. “We are better...

eBook Release: Competency-Based Learning

Competency-based learning, and development, have been around for a long time. It is a fascinating and versatile concept that is not about “doing it” but “doing it correctly.” This eBook will show you how...

Be the Best Boss: Develop Your High Potential Employees

Why invest time and energy to develop high potential employees? First, this practice provides a talent pipeline at your organization to fill leadership positions and enable company growth. Second, developing high potentials increases employee...

eLearning And Soft Skills

Soft skills are essential to have in today’s workforce. Skills such as communicating and listening to others, working with a team, confrontation, and conflict are important to your business because being able to work...

Customer Service Skills Every Employee Should Have

Your organization’s customer service training program must encompass skills that engage employees and creates a lasting Customer Experience. Read the article and discover 10 of them that can guarantee success. This post was first...

Transitioning to Product from a Functional Role

If you speak to five product managers about how they got their jobs, you’re likely to receive five different answers. Transitioning from a functional role such as marketing or engineering to product can seem...

eBook Release: Racing The Customer Service Clock

Soft skills don’t just impact your customer service and sales stats. Communication, negotiation, and creativity also impact your company’s compliance. Let’s look at 6 factors to consider about soft skills online training and tips...