Tagged: Customer Feedback

Reading list: Know your customers

Our mission, as we have often discussed, is to make internet business personal – that goal underpins everything we do and build. One key aspect of forging these personal relationships is not just that...

Why, When And How to Run User Interviews

Customer, or User interviews are invaluable for product and SaaS marketers, providing you go about this the right way. Here at MacPaw, we love data. If we don’t measure it, we don’t keep investing...

5 habits for continuous product discovery

There’s no denying that the product manager role is an ambiguous one. And even once you’ve nailed down the foundation of the job, there’s always conflicting opinions — for example, “you should always listen...

Introducing Pendo Feedback

Collect, organize, and prioritize in-app product requests. Know what to build next with Pendo Feedback. Earlier this year, we announced the acquisition of Receptive, a company at the forefront of user feedback and product...

How to Avoid Market Feedback Traps

If you were to ask me whether you, as a product manager, should you always listen to market feedback? My answer would be yes, definitely. Sometimes. Here’s why. Henry Ford is famously quoted as...