Tagged: customer experience

Email is Not Dead: Response Time is Everything

Email has been going strong for over 50 years but according to many news outlets, including Forbes, The Telegraph, and The Wall Street Journal, email’s use has gone down drastically. But the data tells...

The Business of Helping Build Businesses

This goes out to freelancers and those who run professional service companies. Are you building a business or helping others build theirs? It can be both. But that requires awareness, caution, and focus.  Read...

7 B2B Marketing Tips and Tricks that Work

A 2015 press release from Bain & Company stated an interesting piece of truth. Almost 90 percent of sales and marketing executives don’t feel adequately prepared to sell to today’s digital-savvy buyers. Fortunately, this post offers a few...