PMO 2.0: Resurrecting A Failed PMO

A project management office (PMO) is designed to manage projects and improve the management of an organization. However, what happens when the PMO fails? This article discusses how to resurrect a failed project management office. It reports the results of a study by Forrester Research that shows three-quarters of PMOs fail within the first three years of being launched. It then examines how an aeronautics and space institute in Brazil resurrected its PMO with a unified strategic plan by putting portfolio management and project management into one organizational structure. It details the many reasons why PMOs fail, including lack of direction, organizational changes, insufficient resources and cost pressures. The article looks at how a business case should be developed to convince skeptical senior managers that the PMO should be relaunched and lists the important components needed in the business case, for example, services performed and metrics. It identifies three key areas that can go a long way toward giving the new PMO longevity. Accompanying the article is a sidebar listing three signs that a PMO should be closed.

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