When it comes to organizational transformation, the power of project management comes into play. Its framework provides enhanced governance, control and focus on desired business outcomes–and progress toward a strategic direction.
In this article, the author describes how to connect and harmoniously execute two management domains–project management and information technology service management–by giving a sample categorization of demands for IT organizations.
Part 1 of this series discussed why project management competency is important, what consultative leadership skills are, and how to recognize these qualities. This article explains why trustworthy relationships are important, what the benefits of them are and how to build them.
A common, shared ethic can close the generational gap and aid in team integration, but the complex business environment necessitates an approach to ethics founded on culture. The catalyst for that culture must be embedded in leadership’s participation in behavior that reflects the shared values of the project management profession.
The IT outsourcing/insourcing pendulum always seems to swing in an effort to reduce non-value-added tasks, save cost or retain intellectual property. Proper knowledge transfer and management remain key factors when implementing either type of sourcing project. Here are six steps to successfully implement a transfer plan based on a previous IT infrastructure insourcing project.
When considering project management at your university, don’t be constrained by someone else’s definition of what project management is. Think multi-disciplinary, cast your (course) net wide and don’t short sell the discipline and its far-reaching influence.
As project management matures and individual professionals take on larger efforts, change management skills become vital because leading people will only become more important. How can you overcome resistance, inertia and other worthy opponents?
Does ALM change product project management? Perhaps the biggest challenge that ALM faces is simply that it is not yet well understood by all of the people that it is aimed to help. Until both business and IT groups understand what ALM offers and the tangible benefits that it can bring, then there is a danger that ALM will continue to generate either a blank look or images of expensive software suites. Perhaps it’s time you you focus your ALM efforts on the business first and the software second.
Too often, the organizational focus is on relieving symptoms, not necessarily solving the problem. The culture of these organizations is that as long as the user problems can be fixed, then the issue is “solved”. Not only is that inaccurate, it’s inefficient and risky. Quick fixes are not permanent solutions, so when bandage solutions and workarounds become the norm, it’s time to act.
Innovation remains the key differentiator in terms of how your organization’s products and services are perceived by customers. In this article, we present some tips on fostering innovation and sustaining it in our day-to-day project management activities.
With little extra money but plenty of extra time, smart IT managers are learning how to improve PPM functions without breaking the bank. Here are seven ways to get creative with PPM on the cheap.
The author recently had an opportunity to switch into a technical project manager role after being a business project manager for over 12 years. She traces her 18-month journey to learn what skills are easily portable and which ones needed refining or, worst case, acquiring. She focused on two main areas: communications and teamwork.
Some projects mean long hours, which leads to exhausted project teams. Humor, however, can be one way to relieve the pressure from these types of projects. This article reports how humor can contribute to team motivation and project success. It explores how something as simple as a smile can be an attitude-changing tool. It also describes how various cultures have different approaches to humor. For example, humor in the United States is contrasted with British humor.
Many organizations find the process of managing their portfolio of projects extremely painful. But does it have to be like that? Perhaps a return to basics is needed. Could it be that the intellectualization of the PPM process has muddied the waters a bit?
Even the most experienced project managers can benefit from a refresher before initiating the project. If you do not have a line item that says “Project Management Training,” you may have missed the boat and may miss the goals of the project. Every project needs training at some level. Learn how to get your team thinking like project managers.
Organizational structures are an important enterprise environmental factor affecting the effectiveness of project management. Through a literature review and an actual business case, this article reveals how a functional organization structure limits project management practice. The article will then illustrate how proper business process and change management initiatives can be adopted to enhance the values of project management under such an organizational structure.
Product managers perform many of the activities commonly associated with traditional project work. But product managers have additional responsibilities that may be unfamiliar to project managers, such as marketing, pricing and business strategy. Let’s take a look at the trends of this career path.
Planning benefits before you start is key to ensuring that you realize them once the project is completed. In this article, the author highlights the importance of benefits realization management for realizing project benefits.
Commitment to quality and implementation of programs aimed at process improvement are becoming focal points to increase overall performance. The incorporation of total quality management (TQM), a leading management philosophy, with strategic planning is natural and inevitable.
In a project, there are two types of communications that take place between the project manager and stakeholders: horizontal and vertical. Knowing the dynamics and characteristics of these can be an important asset of a project manager for achieving project success.
When implementing virtual teams, how can you develop strategies to overcome the lack of social interaction, cultural differences and preconceived notions that can hinder the development of a cohesive team? The author presents survey results that uncovered key relationship-building techniques and the project management elements that are best suited to achieving project and organizational objectives.
The body of knowledge for SRM is still developing, and combining the best ideas from many viewpoints will yield a better approach. This article provides a more thorough look at SRM and presents some basic ideas that will help you in your development of your company’s SRM framework.
Effective and early participation of plant stakeholders during engineering phases of a brownfield project in a production plant allows us to capture the value and knowhow of the organization—and avoid multiple modifications during the execution phase. In order to manage stakeholder involvement efficiently, classification by function and organizational level is essential.
Even with tools and techniques available to help workers plan and report their tasks, they still cannot complete tasks on time. Here’s how you can get results before your project ends. In this installment, we look at how to bring coachees to success.
Everyone knows project managers are supposed to be masters of time management, even if different cultures have different perceptions of what that “time” actually means. To find out if you really have what it takes, take this quiz developed for PMI’s Career Track by Neil Fiore, Ph.D., a Berkeley, California, USA-based psychologist, coach, speaker and author of Awaken Your Strongest Self: Break Free of Stress, Inner Conflict, and Self-Sabotage [McGraw-Hill, 2006]. Find the time-management attitude that best fits your style and we’ll tell you what to do.
What are the practices and principles required for mature IT governance using a portfolio management approach, and how does an organization achieve them? First and foremost, change is required — not just in processes, but in behaviors, roles and responsibilities among three key groups.
In a matrix information technology organization, the functional manager plays a key role in project management and is responsible for critical processes. Success will depend on the functional manager and the project manager cooperating, communicating, and understanding each other’s role. The author provides a case study as a guide to successful interaction.
Through the efforts of benefits management, projects are kept accountable to the needs they are designed to support. Without the persistent review of a project to keep it focused on its original goal, there may be circumstances where what was delivered is a far cry from what was expected.
Since agile is about individuals and interactions, it should come as no surprise that it helps with many talent management recommendations. But what do we do when HR recommends practices that are counter-productive to teams? In our concluding installment, we examine these six talent management strategies—and what motivates us.
“Quality” is one of the most heavily used words in advertising and management. Like any popular concept, quality is in danger of losing its distinct contribution due to overuse. In the world of project management, robust quality management has a vital role to play. Let’s consider a few of the recent advances in the art and science of quality management…
It’s vital to never forget the significance of stakeholder management. This chapter from Project Management: Influence and Leadership Building Rapport in Teams presents a discussion about stakeholder management and the notion that stakeholders differ in their perceptions, and also offers strategies for influence.
PMI’s Project Management Job Growth and Talent Gap 2017-2027 Report contains some startling revelations, among them the need for a significant increase in project-related roles. How does that increase get fed?
What is the link between Process Reengineering and people? How is process excellence achieved? And what the heck does knowledge managemnt have to do with it all? Read on to find out about the impact that combining these powerful tools can have.
In this time of great change in the legal industry, firms with mature Legal Project Management (LPM) systems will enjoy a competitive advantage. This article examines LPM development from both the individual and organizational levels and looks to the history of and current trends in project management in an attempt to define some of the characteristics of LPM maturity.
Our Understand the Human Factors in Project Management for Success webinar by Muhammad Aslam Mirza, PMP was so popular, we had to continue the question-and-answer session offline! Here, Muhammad offers advice based on your questions…
Stakeholder management is critical to the success or failure of a project. The core team process is an important tool for ensuring buy-in and fostering collaboration throughout the business. It is also a means for collecting ongoing input for the team, which will reduce your level of project risk. Most importantly, it will allow you to manage your stakeholders effectively by actively including them in the project life cycle.
Assessment and prioritization of competing strategic and operational projects are daunting tasks, particularly in view to their impact on the availability and performance of the enterprise’s critical information systems and information technology infrastructures. This paper provides an overview of a strategic portfolio management software solution. Implemented at a major international bank as an innovative assessment and prioritization approach, this solution represents the critical success factors that apply to all projects and the performance standards and assessment rules expected by the stakeholders. The outcome of this experience is discussed and samples from the actual outputs are presented.
This paper describes the current situation in Kazakhstan regarding applying project management tools and techniques, both in the sphere of public administration and business. The author suggests the PMO model as a competence center for realizing projects within Kazakhstan and other developing countries.
“Everybody lies.” Here are 10 common lies that you can find in project management or reporting. Being aware of these little truth deformations or misunderstandings will help you to get a real idea of the project status and act as quickly as required.
Teachable moments are formed when you have done something–regardless of the outcome–and learned from the experience. Learning makes us better at what we do and provides a great opportunity to develop others and sharpen skills. We’ve compiled our best Teachable Moments from our community members for you to learn from and share with other project managers. In this installment, we help you lead a maturing PMO.
If you’re new to agile, you might think that the only planning you need to do is for an iteration. But many projects require different levels of planning–especially larger projects and programs–and you may need to plan at various levels. Find out what they are by reading on…
The fostering of any successful relationship requires us to see the world, issues, concerns and needs through the lens of the other person. Additionally, you need to factor the person’s influence, position and attitude toward you into your assessment of how to cultivate and manage the relationship. This holds true for SRM as well–and purposely taking these elements of the relationship into account when designing your communications plan will only add to your success.
Most of the information available on Service Level Management focuses more on the technical and logistics side of implementing various agreements–and on the relationship management side of the equation. While the technical and logistics aspects of SLM are very important, there seems to be an abhorrent vacuum around the intrapersonal side of making SLMs truly flourish.
Organizations have a way to go in their awareness and ability to organize work as programs. So the onus is on us to help them. In the process, we step up our game as practitioners by not trying to force a square peg of work into the round hole of project management.
Cross-project integration, executive buy-in and clearly communicated benefits continue to challenge PMOs. Adding traditional business measurement benchmarks such as mission alignment, domain authority and organizational readiness are needed to help project leaders deliver and report success quicker.
As project managers, we need to pay attention to disengaged employees. We should know why it’s happening and learn how we can re-engage our teams. This is where neuroscience becomes a valuable resource. Here are four suggestions on how neuroscience can help improve your project management.
Assembling the right team is almost as important as all of the other project management tasks you will tackle throughout the life cycle of your project. The author recommends thinking of the team as a holistic organism, a single body that has to work as one entity, and offers some tips for pulling together a great team.
Marketing is one of the most studied and analyzed fields of knowledge in the corporate world; therefore, its techniques and tools should be considered and applied to the environment of project management. This article analyzes the main concepts of marketing in the phases of a project or program, the key stakeholders and elements of marketing in a project, and also looks at an example of the positive use of marketing in Brazil’s Olympic bid.
On organizational change initiatives, leaders must engage people at all levels by involving them in the design of the implementation strategy and its execution. Here is a three-phase Organizational Change Management Lifecycle methodology for successfully managing your next change initiative.
For organizations that are ready to fully commit to the philosophy, the principles of Management by Objectives can provide a strong catalyst for team engagement in its goals. Here is an overview of the method’s six stages and five-step process for implementing it, along with potential pitfalls.
Americans are unhappy with a lack of transparency and accountability on federal government programs, but federal managers say real improvement will require better standardized systems to collect and share data.
How can leaders bring organizational project management to life? We already have certifications and standards to leverage. What we need is leaders equipped with the right strategy to put these ideas into action.
Code-off-the-Shelf (COTS) based solutions are intended to be easy and inexpensive to implement but their complexity is often underestimated. The author highlights some of the lessons learned from several large scale COTS implementations in the public sector and suggests ways project managers can avoid expensive overruns and sponsor dissatisfaction.
To get the most bang for the buck, people involved in IT-related projects need to accept that they are creating, and that the creative process comes in spurts of inspiration…and cannot be measured in hours of perspiration.
The Art of War is a 2,000-year-old text about war strategy. It contains teachings about strategy that can be applied to project management. Here you will find some examples of Sun Tzu’s wisdom and how to use it in your next project.
Agile methods assume the best in people, from their knowledge and capabilities to their desire to collaborate in search of the best solution. It also assumes that developers and customers grasp the big picture. Unfortunately this is seldom the case, and why it is so vital that a project manager facilitate structured communication between the team and stakeholders to evaluate specific changes against broader objectives. It’s a fine line.
Want to get the undying grattitude of your PM peers and more importantly, those above you? Try initiating a BI project management initiative. If you can successfully calculate how long your project will take and how much it will cost, you’ve made it.
It may be tempting to overlook stakeholder management when facing tight deadlines. The author explains the perspectives of the many stakeholders along the supply chain and how each of them has an impact upon someone else. Everyone from the manufacturer to the final customer is able to recognize the benefits of successful project stakeholder management.
Can a low-budget cult film actor pose as a paragon of sound management practice? What, if anything, can we learn from Bruce Campbell to further our pursuit of management knowledge? Whether you are a manager of resources or a project manager with matrixed resources, put aside those business textbooks and tune in.
What are the components of a mature change management environment within the context of good IT governance? To answer this, it is important to establish a working definition of change management.
If you want to be a successful project manager, you need to think and work like a program manager. Why? The key to successful project management and project management office implementation lies within program management itself.
There are a lot of people who work on projects, but usually only a few project managers. How do you help the non-PMs understand project management—and keep them working within the confines of the framework governing the project?
As organizations increasingly face cybersecurity issues and make plans to stay a step ahead, there is a case for introducing information security (along with a proposed Security Review Board to stimulate the thought process) as part of project management processes.