Strengthening Workplace Relationships Through Confidence, Empathy, and EI

How do we cultivate our own confidence and how does confidence lead to stronger relationships? Emotional intelligence provides a framework to understand ourselves and others, which leads to stronger relationships. In this webcast, we explore the importance of confidence in how we manage ourselves and how we present ourselves to others, but also look outward to the importance of empathy in understanding others. Empathy and social awareness are essential in understanding others’ motivations and intentions. When we create stronger bonds with the people we work with, we set the stage for trust and communication to flourish. After attending this webcast, attendees will be able to: – understand the importance of self-awareness, self-management, social awareness or empathy, and relationship management (emotional intelligence) – understand how to use emotional intelligence to cultivate strong relationships – recognize the importance of confidence in how you manage yourself, as well as in how others relate to and respond to you – recognize the importance of empathy in gaining insight into others and how that leads to better relationship management.

Strategic Account Planning: The 5 Imperatives

Account planning is an essential part of a high-performing sales organization. It brings together critical information about your customer, your competitors, and your strategy to win business. The account plan forces the team to acknowledge the larger revenue and product goals and agree on a set of actions to move your team toward those goals. The act of incorporating a new activity into an already saturated schedule is tough. The route to making this planning into a long-term habit is crowded…

StoryBORED: Breathing New Life Into E-Learning Design (W107)

What do you do when you realize your new company doesn’t employ expertise or process around e-learning instructional design? Implement a new process! Learn about the tools and procedures the speaker introduced when she joined a company and took on the role of instructional design manager. You’ll be able to ask questions and share your ideas about what instructional design processes you would like to change!

Stand Out: Networking

Few activities are as nerve-wracking as networking. Some professionals eschew it altogether because they think it means stilted conversations with strangers or exploiting others for personal gain. It’s time to reclaim networking. The real goal is to turn brief encounters into mutually beneficial and lasting relationships. Drawing on her new e-book Stand Out Networking, Harvard Business Review contributor and Duke Fuqua School of Business professor Dorie Clark will share concrete strategies on…

Solving the 5 Biggest Challenges of Coaching and Developing Leaders

When you think about coaching developing leaders do these questions swirl through your mind?: 1. What is the best way to get leaders to trust me? 2. How do I get them to share what’s really going on? 3. How do I get inside their heads? 4. How do I help them get results with speed and impact? 5. How do I prove to them that I can help them? This webcast will address each of these challenges. You will also learn how to establish a deep level of rapport with leaders and establish their trust,…

Sharpen Your Mind Muscle and Think Like an Extraordinary Leader

As a leader, your thinking has a greater impact on your team and your business results than any other factor. Examining and sharpening your thinking is vital for attaining the outstanding levels of success that you desire. This process requires you to deliberately build the muscle that keeps you moving toward your goals by understanding how your thinking can propel you forward or hold you back. In this interactive webcast, you will begin to see and capture how your thinking is affecting your…