Working Out Loud: Payoffs and How-Tos

From the TechKnowledge 2016 Conference: Organizations struggle to capture tacit knowledge. Workers struggle to find answers and information across organizational databases, boundaries, and silos.

Virtual Learning Works: A Global Women in Tech Case Study

From the TechKnowledge 2016 Conference: What makes virtual learning successful? What are the best ways to scale it globally? How can tech companies better attract, develop, and retain female talent?

Video for Non-Video Professionals (SU318)

Video is a versatile and powerful training delivery tool. It can be paired with instructor led training, e-learning, or it can stand alone. When executed properly video will leave a lasting impression on your audience. If you’ve never worked with video, the experience can be quite daunting and may seem overwhelming. This session will cover the basics of video production including camera setup, lighting, audio, and shooting basics. The speaker will also share best practices on equipment, editing…

Using Workforce Analytics to Navigate Organizational Change (SU306)

Successful organizations are adopting change management as a fundamental skill, and viewing it as a competitive advantage. Does your organization have what it takes to achieve sustainable change? Research shows that 70 percent of all major change efforts fail to fully deliver. This is largely due to well-planned changes getting blindsided by people issues during implementation. In this session, you will learn how to leverage behavioral science and workforce analytics to support sustainable and…

Using the Power of Stories in Compliance and Technical Training

Compliance and technical training, unfortunately, have a bad reputation. Many trainers think of it it as a necessary evil. They are resigned to the fact that good learning opportunities are difficult to incorporate. The consequence is long and tedious learning programs. However, at the heart of all compliance and technical issues are real-life events, which when extracted and formulated into provocative stories help engage learners and provide great opportunities for better understanding and…

Using Technology to Produce Learning Transfer and Sustainable Corporate Change (SU108)

As trainers, our success is measured by whether we can get people to transfer learning and behave differently. Unfortunately, there are myths that undercut our success, and the well-established techniques of behavior change are not well understood. This session will examine the scientific research demonstrating how to produce sustainable learning transfer and behavior change. The speaker will explore how to produce behavior change among individuals and demonstrate specific techniques and…

Using Research and Training to Deliver the Services Patients Really Want

As the third largest not-for-profit health system in the United States, Providence Health & Services places great emphasis on service marketing and development. The organization devotes large amounts of time and effort to engage physicians and get the kind of input it needs to communicate with patients in a meaningful way while measuring how effective the services it markets really are. From using online research to determine what patients really want, to identifying operational barriers to…

Using In-Context Training to Improve Sales Results (M219)

Today’s on-the-go sales reps are busier than ever. Technology has inadvertently raised expectations on a rep’s ability to multi-task and deliver a high velocity of deals, which can make it difficult to stay on top of their game in order to succeed. Once-a-quarter training and process improvement isn’t enough-reps need access to continual, real-time, in-context training, content, and guidance to perform their best. With modern sales enablement training methodologies, you can arm your reps with…

Using Culture Fit to Help Employees Thrive (M117)

To flourish at work, employees must not only fit the job, they must fit into the culture of the organization. When employees mesh with the culture, they are more likely to find a sense of meaningfulness and harmony working there. This session offers a step-by-step process for determining if a workplace culture is a fit. You will be guided through the process of understanding yourself, understanding an organization’s culture, and auditing for culture fit. After a brief introduction, you will…

Up Is Not the Only Way: Mobility Matters! (M216)

Multiple surveys have revealed that employees want to know where and how they fit in the organization-not just currently but as the organization moves forward. The exploration of multiple ways to grow and develop will broaden the landscape of possibilities for employees who may feel trapped, plateaued, or dissatisfied by what they view today as limited options. This session will offer multiple ways and experiences for managers to share with employees who are ready, willing, and able to dive…

Updated ATD Mission and Strategies: How Your Chapter Can Support and Extend Them Locally

ATD Vice President Jennifer Homer shares more about the updated mission and strategies that are an extension of the re-branding. In this webcast, you will gain an understanding of ATD’s content, community, and customer experience framework. You’ll hear about the relationship between the ATD Competency Model, communities of practice, and centers of interest. In addition, you will identify ways that your chapter can support and extend each strategy locally to create the ATD experience and value for your chapter members.

Understanding Employee Motivation: What if Motivation Is a Skill?

Leaders today face a dilemma. They are being held accountable for something they cannot do—motivate others. Dependence on carrots and sticks as common practice has been perpetuated because leaders didn’t understand the true nature of human motivation. Now, because of compelling discoveries in motivation science, we do. In this session, the speaker makes the case for treating motivation as a skill that can be taught, learned, nurtured, and sustained. You will be introduced to an evidence-based…

Unchecking the Box: Performance Management Reloaded (W113)

Tired of the same old, same old, yearly performance evaluation process? So is everyone! Organizations are finally doing something about it. This session will guide you through the history of performance management in the workplace and how the process became an ineffective, check-the-box exercise that no one really wants to do. You will learn how some organizations are taking a disruptive approach to performance management by eliminating ratings, substituting numeric ratings with adjectives, or…