Want to make your training more interactive? QR Codes can help you to involve and engage your audience.
Storytelling is a powerful communication method that makes your presentations and training more compelling and coaching more effective. Here are four instances when using stories can be particularly effective.
During organizational change, employees frequently feel alone and disoriented. Here are four tactics to use to help them in their journey.
When it comes to informal learning, a primary role for the learning professional is learning promoter and facilitator. That role entails massively promoting all of the informal learning tools available, as well as their advantages.
Leaders can avoid sabotaging the success of their teams by sidestepping these simple mistakes.
Conflict always will be present around a great leader. Unchecked, the emotions surrounding conflict can keep you from coming up with good solutions for those parties involved
Here are four characteristics of 21st century mentoring.
A restaurant chain in China was preparing to open 600 stores. Its first step? Build a training academy for new hires.
A leadership strategy is a future-focused, long-term business plan that ensures that the organization has the right capabilities (strategic, operational, and organizational) to be competitive today and in the future.
A tough economy is the best time to develop your people. So what is your people development strategy? Notice that I did not write professional development but people development. Professional development sees a person in only one dimension – her job. People development looks at that same person as a whole – a…
Fewer interruptions, less company politics, and less face-to-face communication add up to good work-life balance and happier employees, according to newly released data on telework. Researchers Kathryn Fonner, assistant professor of communication at the University of Wisconsin – Milwaukee, and Michael Roloff,…
Data from a 2008 Bersin & Associates study of more than 800 HR and learning professionals supports the need for informal learning strategies in today’s challenging business climate. The study reports that 80 percent of all corporate learning takes place through on-the-job interactions with peers, experts, and managers….
The Creative Group recently surveyed 400 U.S. professionals to ask about the most fun, creative, or just plain unusual team building activities that they had heard of or participated in.
Madana Kumar is using L&D to accelerate performance.
An interview with Fons Trompenaars, Founder and CEO Trompenaars Hampden-Turner (THT Consulting)
Executives consider which leadership development strategies will work best for today’s uncertain talent market.
At FM Global, a provider of commercial property insurance and risk management solutions, the learning function is as much a part of executive strategy-setting as other departmental functions in the organization.
Florida Blue works to create a self-developing organization by fostering a culture of learning.
A comprehensive work-life study finds the percentage of employers offering employees the choice of where and when to work has increased substantially during the past seven years.
The majority of U.S. workers (53 percent) feel overworked, but are surprisingly happy with their jobs (86 percent).
One health insurance company develops executive training ideal for its busy leaders.
Is learning agility a trait or something that can be developed?
Focus efforts on filling five critical project management training and development skills gaps in the coming months.
Counteract the forgetting curve with these practical solutions.
Continue to stand out and stand up as you climb the career ladder.
Executive coaching has been helpful to many, but is it right for you? Here are some situations where coaching might not be the best choice.
The type of goal you want to achieve will dictate which network to reach out to.
Subject matter experts can make or break a training initiative. Here’s how to pick the right people for the job
Promoting an employee into a leadership position can be an exciting time, both for the employee and the organization. But as a talent development professional, your job is only beginning with that employee.
Donna McNamara describes an ideal consulting career as the intersection of client needs, professional expertise, and enjoyment.
This book explains how to protect a good idea and win support for it. The authors welcome naysayers, nitpickers, and handwringers into the room during the discussion, because they show you in this book how to respond to the unfair attacks to find success. Readers learn about the four attack strategies – death by…
A publishing company transforms its culture of agreeability into one of candor and collaboration.
According to a recent online poll of more than 450 individuals throughout the United States, less than one-fourth of employees reported feeling that their managers were interested in helping them grow professionally.
A review of Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen
Viewing feedback as a type of gift–something that will make other peoples lives better or help them improve–is a perspective that makes it more valuable and acceptable for giver and receiver. Are you feeling greater stress and finding that you are sick more often? Do you long for a week, or even a weekend, where work does not interfere with y…
An annual federal employee survey shows overall satisfaction, but also shows signs of growing discontent.
A review of
Make Change Work for You: 10 Ways to Future-Proof Yourself, Fearlessly Innovate, and Succeed Despite Uncertainty by Scott Steinberg
An IT consulting company creates a school to give prospective technical leads the skills they need to succeed.
Training games are a form of experiential learning typically used to facilitate dynamic group processes. They encourage participant involvement and interest in training content. Facilitators can customize published games to suit their specific training needs, and when off-the-shelf games are not suitable, they can create…
Learn to transform the classroom experience into interactive learning.
By skillfully assisting with the goal-setting process, mentors can help mentees set their own goals and take ownership of their career development.
In need of increased cross-departmental collaboration and improved student services, one higher education institution adopted a learning and development advisory board to champion organizational change.
As a skilled facilitator, Taihyun Park uses effective questioning, communication, and team building for individual and organization transformation.
Heidi Hess-Bynum has a passion for learning that has led her from teaching to training to e-learning.
Humans crave interaction, and tend to learn better in in-person environments.
How to build a high-performance, values-based culture through exemplary leadership.
Combining its learning programs after a merger, one firm finds a way to streamline a formal training session while extending its benefits beyond the original pool of participants.
The Korn Ferry Executive Survey explores executives’ views on organizational culture.
In this volatile business environment, developing the next generation of leaders is vital to the success of any organization. That makes successful leadership development initiatives must-haves in all workplaces.
A staggering proportion of workers are currently unemployed, and former senior leaders are no exception. One hundred twenty-five CEOs departed from their jobs in May 2010, up 24 percent from 101 departures in April, according to a report from global outplacement and executive coaching firm, Challenger, Gray & Christmas…
A blended delivery model allows a leadership development program to cut costs while simultaneously increasing participation.
A new sales coaching strategy improves the performance and sales results of internal associates.
A review of The Lens of Leadership: Being the Leader Others Want to Follow by Cory Bouck
Ruth Colvin Clark is a specialist in instructional design and technical training with a focus on bridging academic research and practitioner application in instructional methods. She holds a doctorate in the field and is president of her own company, Clark Training & Consulting. Her most recent book, Evidence-Based…
When you see a new book by two of the biggest names in leadership, Kouzes and Posner, you can’t help but open up the pages to find out about what’s new in leadership. The authors of the bestselling book, The Leadership Challenge, pull no punches in revealing the enduring truths about leadership, the real-world issues t…
An interview with Etienne Wenger, a pioneer, thought leader, and consultant in the social learning theory of communities of practice.
With a critical function about to undergo significant change, one federal agency developed a formula for accurately estimating the resources needed for training.
A healthcare network sought to simplify its complex leadership development approach and align leaders across the organization.
An investment in ongoing training for your employees today guarantees a return later.
ESL Federal Credit Union wants its employees to stick around for the long haul, and its learning function endeavors to make that happen.
An interview with Erik Wahl, Founder, The Wahl Group
In this Q&A, Erica Ariel Fox, Founding Partner of Mobius Executive Leadership, discusses leadership development, negotiation, and tips on giving feedback.
Traditionally, the office is seen as a place where employees leave their emotions at the door. While it is now accepted that our emotions are part of who we are and that we cannot think or act without them, many organizations still expect employees to ignore their emotions at work. Unexpected scenarios happen…
In 1954, a milkshake machine salesman named Ray Kroc negotiated a deal with the McDonald brothers to take their restaurant concept national. In the first franchise, opened near Kroc’s home in Chicago, he and partner Art Jacobs attempted to perfect important aspects of the McDonald brothers’ operation. Although the rest…
This is the story of one global Fortune 500 company that bravely went where few have gone before: the mobile zone. To date, MetaMedia Training International has supplied one major hotel chain with more than 900 handheld Sony PlayStation Portable (PSP) devices to deliver customer service training to the employees of its mos…
A review of
The Outward Mindset: Seeing Beyond Ourselves by The Arbinger Institute
Here are the building blocks for learning processes, which deliver better, more lasting results than classic instructor-led training. One of the constant trends in the training world is a consistent desire of training professionals to prove training’s worth to the organization. Measurable performance improvement as a result of a learning ini…
Contextual game design must put the player experience first. To some, gamification is the Next Great Hope for deep user engagement. Sure, gamification does feedback really welland insight into personal use of a system, site, or service is invaluable for understanding progress toward goals. But too often gamification is a grafted solut…
How can a virtual trainer capture the attention of learners? It’s just a matter of following four simple guidelines for success.
Transition from managing hands to managing minds.
A healthcare organization learns that employee engagement precedes patient satisfaction.
Global employee engagement is steadily shifting upward.
A review of Developing Leaders: Why Traditional Leadership Training Misses the Mark by Mary Hladio
If there is one thing that this tough economy has taught us, it’s the importance of paying attention to employees and customers. The only way to truly drive business results and customer satisfaction is through engaged employees. Just ask Lowe’s. “True business success doesn’t stop with customer satisfaction,”…
While many may think the utility industry is protected from economic turbulence, it, too, is affected by issues surrounding the economy. Customers’ ability to pay their utility bills and fluctuating gas prices are among the factors that affect a utility’s financial standing. From a training and development pe…
A computer manufacturer finds out that transitioning talent into unfamiliar high-level roles requires a full arsenal of the right tools.
A one-day workshop helps senior leaders improve their effectiveness.
In a recent survey of human resources professionals and managers conducted by the Society for Human Resource Management, the majority of respondents agreed that turnover will rise significantly once the job market improves, which they predict will occur within the next year.
Relevant knowledge and skills are far more important to hiring managers than where you earned a college degree, reveals a recent survey.
As hiring of sales professionals inches up, competition for skilled labor and investment in training is increasing as well.
According to a recent poll conducted by Maritz Research, a leader in employee satisfaction research, poor communication, lack of perceived caring, inconsistent behavior, and perceptions of favoritism in the workplace have left employees more skeptical of management than they were in 2010.
A study by HR solutions firm Globoforce found that employees with work friends are significantly more committed to their companies.
Happiness and work-life balance trump all other career aspirations.
Senior leaders worldwide aren’t getting the employee support they need for change initiatives. Employees in the United States and abroad are skeptical of corporate change efforts and are reluctant to give senior leaders buy-in, according to a recent survey on global change management practices….
Although employee resource groups (ERGs) may have originally formed to provide support and community for employees from minority or other special interest groups, today many are just as focused on helping the company advance the business, according to “ERGs Come of Age,” a recent study of employee networks in 64 organizati…
The percentage of employees thinking about leaving their current jobs has increased since prerecession levels despite an uncertain economy, according to a recent survey. Focusing on work environment and quality of leadership may help companies turn things around. The percentage of U.S. employees who are “serious…
This infographic details what makes employees love or become frustrated by their jobs
Make it easy for employees to create and share learning content.
Evidence shows that employee productivity is directly related to healthy eating and regular exercise.
A small regional office of a national nonprofit builds a culture of engagement without blowing up its budget.
Answering four questions will help you evaluate your employee engagement strategy.
Engagement is now under scrutiny by researchers and others who find its promises hollow and some of its assumptions just plain wrong.
As organizations become more agile, employees will need to do their part to be ready for the unexpected.
Every manager who abruptly halts a conversation to race off to the next meeting should be advised to brush up on emotional intelligence. Adele Lynn, a Pennsylvania-based author and consultant, advises clients that if they feel rushed during a particular day they are more than likely to sound rushed in their c…
Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (management, leadership, teamwork, sales, or customer service…
A lack of formal engagement programs and generational differences are the main barriers to employee engagement.
Switch from a one-off activity to a journey, and use the power of emotions.
The end of the year is a time for all of us to reflect upon the happenings of the past 12 months. It is a time when T+D examines the trends and hot topics that emerged or became a driving force in the workplace and development industry.
There are numerous quality standards and instruments available to measure training quality, including ISO 9000, ANSI/ASQC Z1.11, ISO 10015, or some form of the Total Quality Management system. The implementation of quality systems is bureaucratic in nature, time consuming, and involves a large amoun…
For one hospital cafeteria, the main ingredients for effective training included being real, being respectful, and building relationships.